Information We Collect
Information You Provide: We may collect information that you voluntarily provide, including your name, company name, job title, email address, phone number, billing address, shipping address, order information, artwork and branding files, and communications submitted through forms, email, chat, phone calls, consultations, sample requests, quote requests, and other interactions with Graphic Stylus LLC.

 

Information Collected Automatically: When you visit our websites, we may automatically collect certain information, including your IP address, browser type, device information, operating system, pages viewed, referral source, date and time of visits, website interaction data, cookies, and similar technologies.

 

How We Use Information
We may use information to respond to inquiries, provide quotes and product recommendations, process and fulfill orders, manage company stores and merchandise programs, provide customer service and support, send order updates and communications, improve our websites and services, analyze website performance, prevent fraud and misuse, comply with legal obligations, and conduct marketing activities where permitted by law.

 

Company Stores and Employee Merchandise Programs
Graphic Stylus LLC may operate company stores, employee recognition programs, onboarding programs, uniform programs, corporate gifting programs, and other merchandise initiatives on behalf of client organizations. Information collected through these programs may include employee names, shipping addresses, size selections, product selections, redemption information, participation information, and related order details necessary to administer the program. Such information is used solely for program administration, order fulfillment, customer support, reporting, and communications necessary to operate the merchandise program. Information may be shared with the sponsoring organization when reasonably necessary to administer the program.

 

Artwork, Logos, and Uploaded Content
Customers may submit logos, trademarks, artwork, branding assets, designs, photographs, marketing materials, and other creative content. By submitting materials, customers represent and warrant that they possess all necessary rights, licenses, permissions, and authorizations required for use of such materials. Graphic Stylus LLC does not independently verify ownership of customer-supplied materials and assumes no responsibility for intellectual property claims arising from submitted content.

 

Cookies and Analytics
We may use cookies, analytics tools, pixels, tags, and similar technologies to improve website functionality, measure website performance, understand visitor behavior, enhance user experience, analyze marketing effectiveness, and support business operations. Users may adjust their browser settings to refuse cookies; however, some parts of the website may not function properly if cookies are disabled.

 

Marketing Communications
Graphic Stylus LLC may send newsletters, product updates, educational content, promotional offers, event invitations, service announcements, customer surveys, and other business-related communications. Recipients may unsubscribe from marketing communications at any time using the unsubscribe link included in applicable emails. Transactional and service-related communications may still be sent when necessary to fulfill customer requests or obligations.

 

Third-Party Service Providers
We may share information with trusted third-party service providers, including website hosting providers, payment processors, shipping carriers, decorators, fulfillment partners, technology vendors, email delivery providers, customer support platforms, analytics providers, marketing platforms, and other service providers necessary to operate our business and fulfill customer requests. Such providers are authorized to access information only as reasonably necessary to perform services on our behalf.

 

Payment Information
Payments may be processed through authorized third-party payment processors. Graphic Stylus LLC does not intentionally store complete credit card numbers on its own servers. Payment processors maintain their own privacy and security practices, and customers should review those providers’ policies when appropriate.

 

Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, enforce agreements, comply with legal requirements, support company store programs, and operate our business. Retention periods may vary depending on the nature of the information and applicable legal requirements.

 

Data Security
Graphic Stylus LLC implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction. While we strive to protect personal information, no method of electronic transmission, storage, or processing can be guaranteed completely secure. Accordingly, we cannot guarantee absolute security.

 

Information Sharing
Graphic Stylus LLC does not sell personal information. We may disclose information to service providers, sponsoring organizations administering merchandise programs, legal authorities when required by law, advisors assisting with business operations, parties involved in business transactions, and others as necessary to protect our rights, property, safety, customers, employees, or business operations.

 

Your Privacy Choices and Rights
Depending on applicable law, individuals may have rights to access personal information, correct inaccurate information, request deletion of certain information, opt out of marketing communications, request information regarding data processing activities, and exercise other rights available under applicable privacy laws. Requests may be submitted using the contact information provided below.

 

Children’s Privacy
Our websites, services, company stores, and communications are not directed toward children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to remove such information.

 

External Links
Our websites may contain links to third-party websites, online stores, vendor websites, social media platforms, and other external resources. Graphic Stylus LLC is not responsible for the privacy practices, security practices, content, or policies of third-party websites and encourages users to review those sites’ policies.

 

Changes to This Privacy Policy
Graphic Stylus LLC may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, legal requirements, or business operations. Updated versions will be posted on this page and become effective upon publication. The Effective Date listed at the top of this policy reflects the most recent revision.

 

Contact Us
Graphic Stylus LLC
dba Merch by Graphic Stylus / Merch by GS
448 W 19th Street Ste 321
Houston, TX 77008 USA
Phone: +1 713-987-4255
Email: hello@merchbygs.com
Website: www.merchbygs.com